Frequently Asked Questions

MOQ varies by product and customization level. For stock items the MOQ is lower; custom ODM products with new tooling require higher volumes. Tell us your target SKUs and we'll confirm exact MOQs in your quote.

Yes. We provide samples so you can confirm color, finish, function and packaging before committing to mass production. Contact us with the models you'd like to evaluate.

Absolutely. We offer full OEM service (your logo, colors and packaging on existing products) and ODM service (new designs and molds developed to your specification). See our Services page for the full process.

Yes. All food-contact items are made from food-grade, BPA-free resin. Material documentation is available to support your compliance requirements.

We are ISO 9001 (quality management) and BSCI (social compliance) certified. See our Quality & Compliance page for details and certificate images.

Production lead time for household plastics is typically 20 to 35 working days after sample approval and deposit receipt. Add ocean freight of 18 to 30 days to the US West Coast. We confirm a firm lead time with every quotation.

Standard terms are 30% deposit before production and 70% balance before shipment. Terms are confirmed per order in the proforma invoice.

We're experienced with US shipments and can quote on common Incoterms such as FOB and CIF, handle container loading and provide export documentation.

Yes. We can prepare FBA-compliant labeling and packaging and arrange delivery to your designated US warehouse or FBA destination.

Send us your product list, target quantities and any customization needs through our contact form, WhatsApp or email. We typically reply within one business day.